Legal Notice

 

This website and online store are operated under the trading name Nexora Living.

By accessing or using this website, you acknowledge the information contained in this Legal Notice. Your use of our website and purchases from Nexora Living are also subject to our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Business Information

Trading Name: Nexora Living
Customer Service Email: Support@nexoraliving.org

Nexora Living operates an online retail business serving customers in the United States and other markets where our products are made available.

Our ecommerce store is powered by Shopify.

2. General Information Disclaimer

Information provided on the Nexora Living website, including product descriptions, articles, guides, images, videos, recommendations, and other content, is provided for general informational purposes.

We make reasonable efforts to keep information accurate and current. However, product specifications, appearance, packaging, availability, pricing, and other details may change.

Customers should review the information supplied with the actual product, including manufacturer instructions, warnings, specifications, and safety information, before use.

3. Health and Medical Disclaimer

Nexora Living offers products intended to support areas such as everyday living, independence, mobility, comfort, convenience, accessibility, and general wellness.

Unless expressly stated otherwise, Nexora Living does not provide medical advice, diagnosis, or treatment.

Information provided on this website is not intended to replace advice from a physician, occupational therapist, physical therapist, pharmacist, or other appropriately qualified healthcare professional.

If you have a medical condition, injury, disability, mobility concern, or uncertainty about whether a product is appropriate for you, please consult an appropriately qualified healthcare professional before using the product where appropriate.

Do not disregard professional medical advice or delay seeking medical assistance because of information provided on this website.

No statement on this website should be interpreted as claiming that a product diagnoses, treats, cures, or prevents a disease unless such a claim is expressly made, legally permitted, and appropriately substantiated.

4. Product Suitability and Safe Use

Customers are responsible for reviewing product specifications before purchase and following all applicable manufacturer instructions and warnings.

For products such as wheelchairs, mobility aids, walking aids, bathroom aids, bed-assistance products, and other daily-living equipment, customers should pay particular attention to:

• Weight and size limits;

• Intended use;

• Assembly requirements;

• Compatibility;

• Maintenance instructions;

• Safety warnings; and

• Any need for professional fitting, installation, assessment, or supervision.

Individual needs differ, and a product that is suitable for one person may not be suitable for another.

5. Third-Party Suppliers and Fulfillment

Nexora Living may work with third-party manufacturers, suppliers, warehouses, carriers, and fulfillment partners to supply and deliver products.

As a result, products may ship from different fulfillment locations, and separate products within the same order may arrive separately.

Third-party fulfillment does not mean that customers should contact our suppliers directly regarding orders placed with Nexora Living.

For customer-service questions relating to an order placed through our store, please contact:

Support@nexoraliving.org

6. Returns and Product-Specific Restrictions

Return eligibility may vary by product.

Certain products may be designated Final Sale, Non-Returnable, or subject to special return conditions, including because of hygiene, safety, product type, personalization, or fulfillment restrictions.

Where applicable, we aim to disclose material product-specific return restrictions before purchase.

Please review the applicable product information and our Return & Refund Policy before placing an order.

A Final Sale or Non-Returnable designation relating to change-of-mind returns does not eliminate rights or remedies that cannot lawfully be excluded, including applicable rights concerning defective, damaged, incorrect, or misdescribed products.

7. Shipping

Shipping availability, processing times, delivery estimates, and shipping costs may vary according to the product, destination, carrier, and fulfillment location.

Delivery dates or timeframes displayed on our website are estimates unless expressly stated otherwise.

Please review our Shipping Policy for additional information.

8. Intellectual Property

Unless otherwise stated, the Nexora Living name, logo, original website content, branding, graphics, designs, and other materials owned by Nexora Living are protected by applicable intellectual property laws.

Third-party trademarks, product names, images, logos, and other intellectual property remain the property of their respective owners.

Nothing on this website grants permission to reproduce, distribute, modify, or commercially use Nexora Living's protected materials without prior authorization.

9. Third-Party Information

Certain product information may originate from manufacturers, suppliers, fulfillment partners, or other third parties.

While we make reasonable efforts to provide accurate information, customers should also review manufacturer documentation supplied with a product.

Third-party trademarks and brand names appearing on the website belong to their respective owners and do not necessarily imply endorsement, sponsorship, or affiliation with Nexora Living.

10. Limitation and Consumer Rights

To the fullest extent permitted by applicable law, Nexora Living is not responsible for losses arising from misuse of products, failure to follow manufacturer instructions or safety warnings, or use of products outside their intended purpose.

Nothing in this Legal Notice is intended to exclude, restrict, or modify any consumer right, warranty, remedy, or liability that cannot lawfully be excluded or limited.

11. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, products, policies, or applicable legal requirements.

The current version will be made available on this website, together with its most recent update date.

12. Contact

For questions concerning Nexora Living, our products, your order, or this Legal Notice, please contact:

Nexora Living
Email: Support@nexoraliving.org

Nexora Living
Live Independently. Live Fully.